Working At NLR
It’s important to have a purpose. At NLR, we can’t think of a better resolve than trying to keep our environment clean for future generations. Our team is committed to that, to working hard, and doing our absolute best for each other and for our customers. We focus on continuous improvement each day, so that your experience with us is seamless and easy. You might only see our drivers, or talk to one of NLR’s knowledgeable staff, but behind them there is a much bigger team. NLR’s logistics experts, sales and customer service, warehouse personnel, and team at our processing facility work together to make sure your waste is in the best hands possible.
President of NLR
Office: (860)-292-1992 ext. 104
Direct Line: (860)-903-1278
Ray Graczyk is the founder and president of NLR. In addition to his duties at NLR, Ray also serves as president for the Association of Lighting and Mercury Recyclers (ALMR). ALMR provides educational and informational resources to government agencies, municipal authorities, industries and other business entities, universal waste handlers, waste generators, environmental groups and industry trade organizations. ALMR’s mission to promote programs, policies and practices that divert mercury-bearing wastes from the solid waste stream and the environment runs parallel to NLR’s mission “green”.
Over the past two decades, Ray Graczyk has been instrumental in the passage of legislation in Washington, D.C. for the Universal Waste Rule, and has also worked with Michael Bender, director of the Mercury Policy Project, for Vermont’s Mercury Labeling Law, which led to the national law for the labeling of all mercury containing lamps. Ray continues to be a staunch advocate in Washington for issues related to mercury.
Robert E. Robert
Office: (860)-292-1992 ext. 101
Direct Line: (860)-627-9611
Robert E. Robert has been with NLR since its creation. He was invited to assist Ray Graczyk launch his startup venture and develop Connecticut’s first lamp recycling facility for mercury-containing lamps and bulbs. Robert was instrumental in bringing NLR from concept and construction, to operational reality in 1996. Deeply involved in driving the organic growth of the company and its mission to keep mercury out of the environment, Robert and Ray have created one of the most respected names in universal waste recycling in the U.S. Robert has appeared on numerous television shows advocating the proper management of light bulbs, batteries and electronics. He has also been featured in The Hartford Courant Money and Business, as well as The University of Hartford’s Observer, to continue NLR’s quest to keep mercury out of the environment.
Outside of NLR, Robert has been actively training in martial arts since 1984 and is currently Vice Chairman for the International Kokondo Association (IKA). Focusing on authentic, traditional Japanese karate and jujitsu for self-defense, Robert has instructed thousands of students worldwide. He owns and operates House of Jujitsu in West Hartford, Connecticut instructing classes daily. He has also co-authored, Sankosho- A Warrior’s Path to Kokondo Martial Arts and is one of Konkondo’s leading authorities on principals, tactics, and strategies for self-defense.
The NLR Office Team
Operations/ Production Supervisor
Office: (860)-292-1992 ext. 201
Sean Unger’s role with NLR is overseeing operation and managing production levels for all shifts in the lamp processing facility and the UWH warehouse. Sean has spent 8 years at NLR beginning as a technician and working his way to night shift supervisor, to supervisor of the lamp processing facility. He has a background in business and receiving professional training from OSHA, as well as DEEP/EPA certifications to help maintain the health and safety of NLR’s employees. His personal interests include reading, mixed martial arts, and he loves his two dogs and helping to raise two step children.
Office: (860)-292-1992 ext. 108
Direct Line: (860)-607-0702
Lauren Sheldon’s role with NLR includes billing and processing credit card payments for NLR customers. She has been with NLR for 4 years in accounts receivable and is instrumental in assisting customers with their payments and requests. She has a BFA from Boston University. Her personal interests include reiki and acting in local theaters whenever possible.
Office: (860)-292-1992 ext. 100
Direct Line: (860)-292-1992
Sherri Sandiford’s role with NLR is to be the gatekeeper for the corporate office and the first voice on the telephone. She’s pivotal in processing paperwork, certificates of recycling, paperwork for drivers, data entry, BakPak orders and many other facets of the NLR business. She has a background in business and accounting from Saint Joseph College and has been with NLR for 3 years. Her personal interests include reading science fiction novels, and crocheting.
Marketing Coordinator/ Web and Graphic Design
Office: (860)-292-1992 ext. 102
Direct Line: (860)-292-1018
Will Dickinson’s role with NLR is to redesign NLR’s web presence and digital marketing campaigns. Will is responsible for graphics, marketing campaigns, and generating brand awareness. He’s new to NLR, but has been in the marketing and design space for almost a decade. He has a MFA in digital media and design. Will’s personal interests include photography, all things outdoors, and is a movie aficionado.
Customer Support Specialist
Office: (860)-292-1992 ext. 107
Direct Line: (860)-903-1040
Chris Rorick’s role with NLR is to provide the highest level of customer service possible to our customers. Chris helps support their universal waste recycling programs to keep them in compliance with state and federal regulations. He is certified by the CT DEEP Hazardous Waste Management Training, and has been in customer service for 7 years. His personal interests include cars, hiking, surfing, and snowboarding.
Unpaid Security Intern
If you think you heard a bark in the background of your last phone call, that was probably our new office pup. NLR is proud to introduce our new intern, Sadie. She specializes in welcoming guests, squeaking toys during important phone calls, and begs for food with the best of them. Whether it’s barking at her owner Chris, sleeping on Will’s couch, or begging for biscuits from Robert, she definitely brightens our day.
Universal Waste Housing (UWH) Team
UWH facility team is the frontline for receiving and sorting our clients’ universal wastes. They assure the highest safety measures are followed and work to make sure your waste is quickly categorized and safely moved to our processing facility or a certified downstream vendor.
Lamp Processing Group
Our team at the lamp processing facility work quickly to sort and recycle lamps and lighting wastes. They also prepare, ship, and receive the majority of our national mailback program, BakPak. Using state-of-the-art machinery the processing team recycles mercury containing lamps and bulbs back down to metal caps, glass cullet, and phosphor powder that can be reused and retorted in other processes. This team also cleans and prepares received ballasts for recycling.
NLR Transportation Specialists
NLR’s drivers are professionally trained and certified waste transporters. They’re committed to superior service and assist our clients with their waste when on site. They don’t only drive, they load, unload, and assist whenever possible. Our drivers are used to navigating the complex maze of the inner city and are backed by our logistics experts to make sure they arrive where they’re supposed to and when they’re supposed to. Most importantly they comply with the DOT’s rules and regulations, so you can rest assured that your waste will be transported safely from your facilities to ours.